题目内容：

On August 26, 1999, New York City experienced a torrential downpour. The rain caused the streets to ____ and the subway system almost came to a stop.

Unfortunately, this happened during the morning rush hour. Many people who were going to work were ____ to go home. Some battled to ____ a taxi or to get on a bus. Still others faced the ____ bravely, walking miles to get to work.

I ____ to be one of the people on the way to work that morning. I went from subway line to subway line only to find that most ____ had stopped. After making my way ____ crowds of people, I finally found a subway line that was ____. Unfortunately, there were so many people waiting to ____ the subway that I could not even get down the stairs to the ____. So I took the train going in the opposite direction, and then switched back to the downtown train. Finally, after what seemed like an forever, the train ____ my stop. Then I had to walk several blocks in the increasingly heavy rain. When I finally got to my office, I was ____ through, exhausted and ____.

My co-workers and I spent most of the day drying off. When it was 5:00 pm，I was ready to go home. I was about to turn off my computer ____ I received an email from Garth, my Director:

I would like to thank all of you who made the effort and ____ reported to work. It is always reassuring(令人欣慰), at times like these, when employees so clearly show their ____ to their jobs. Thank you.

Garth’s email was short, but I learned more from that ____ message than I ever did from a textbook. The email taught me that a few words of ____ can make a big difference. The rainstorm and the traffic ____ had made me tired and upset. But Garth’s words immediately____ me and put a smile back on my face.

1.A. break   B. flood   C. sink   D. crash

2.A. forced   B. refused  C. adjusted  D. gathered

3.A. order   B. pay   C. call   D. search

4.A. weather      B. scenery     C. storm D. burden

5.A. used   B. promised  C. deserved     D. happened

6.A. practice   B.demand  C. process     D. service

7.A. to    B. through  C. over   D. for

8.A. operating  B. cycling  C. turning  D. rushing

9.A. check   B. carry   C. find   D. board

10.A. street   B. ground  C. floor   D. platform

11.A. paused   B. crossed  C. reached  D. parked

12.A. wet   B. weak   C. sick   D. hurt

13.A. ashamed  B. discouraged  C. surprised  D. puzzled

14.A. while   B. when   C. where   D. after

15.A. hardly   B. casually     C. absolutely  D. finally

16.A. devotion     B. reaction  C. investigation D. relation

17.A. accurate  B. vital         C. brief      D. humorous

18.A. promise  B. appreciation C. advice         D. guidance

19.A. troubles    B. signals      C. rules      D. signs

20.A. corrected  B. supported  C. amazed     D.refreshed