题目内容：

阅读下面短文，从短文后1--20各题所给的四个选项(A、B、C和D)中，选出可以填入空白处的最佳选项，并在答题卡上将该项涂黑。

On August 26, 1999, New York City was struck by a terrible rainstorm. The rain caused the streets to        and the subway system almost came to a stop.

Unfortunately, this happened during the morning rush hour. Many people who were going to work were       to go home. Some battled to      a taxi or to get on a bus. Still others faced the       bravely, walking miles to get to work.

I   to be one of the people on the way to work that morning. I went from subway line to subway line only to find that most   had stopped. After making my way   crowds of people, I finally found a subway line that was     . Unfortunately, there were so many people waiting to the subway that I could not even get down the stairs to the   . So I took the train going in the opposite direction, and then switch back to the downtown train. Finally, after what seemed like forever, the train    my stop. Then I had to walk several blocks in the increasingly heavy rain. When I finally got to my office, I was through, exhausted and      .

My co-workers and I spent most of the day drying off. When it was 5:00 pm, I was ready to go home. I was about to turn off my computer   I received an email from Garth, my Director:

I would like to thank all of you who made the effort and  reported to work. It is always reassuring (令人欣慰), at times like these, when employees so clearly show their to their jobs. Thank you.

Garth’s email was short, but I learned more from that    message than I ever did from a textbook. The email taught me that a few words of    can make a big difference. The rainstorm and the traffic   had made me tired and upset. But Garth’s words immediately    me and put a smile back on my face.

1.A. break     B. flood   C. sink     D. crash

2.A. forced   B. refused  C. adjusted    D. gathered

3.A. order   B. pay   C. call     D. search

4.A. climate   B. scenery  C. storm     D. burden

5.A. used     B. promised  C. deserved    D. happened

6.A. practice   B. routine   C. process    D. service

7.A. to    B. through  C. over     D. for

8.A. operating    B. cycling  C. turning    D. rushing

9.A. check   B. carry   C. find     D. board

10.A. street   B. ground  C. floor     D. platform

11.A. paused   B. crossed  C. reached    D. parked

12.A. wet     B. weak   C. sick     D. hurt

13.A. ashamed    B. discouraged  C. surprised    D. puzzled

14.A. while   B. when   C. where     D. after

15.A. hardly   B. casually  C. absolutely    D. eventually

16.A. devotion    B. donation  C. connection    D. reaction

17.A. accurate   B. urgent   C. brief     D. humorous

18.A. promise   B. appreciation C. advice     D. guidance

19.A. troubles   B. signals   C. rules     D. signs

20.A. corrected   B. supported   C. amazed    D. refreshed