题目内容：

On August 26,1999,New York City experienced a torrential downpour.The rain caused the streets to____and the subway system almost came to a stop.

Unfortunately,this happened during the morning rush hour.Many people who were going to work were____to go home.Some battled to____a taxi or to get on a bus.Still others faced the____bravely,walking miles to get to work.

I____to be one of the people on the way to work that morning.I went from subway line to subway line only to find that most____had stopped.After making my way____crowds of people,I finally found a subway line that was ____.Unfortunately,there were so many people waiting to____the subway that I could not even get down the stairs to the____.So I took the train going in the opposite direction,and then switch back to the downtown train.Finally,after what seemed like an forever,the train____my stop.Then I had to walk several blocks in the increasingly heavy rain. When I finally got to my office,I was____through,exhausted and____.

My co-workers and I spent most of the day drying off.When it was 5:00 pm,I was ready to go home.I was about to turn off my computer____I received an email from Garth,my Director:

I would like to thank all of you who made the effort and____reported to work.It is always reassuring（今人欣慰）,at times like these,when employees so clearly show their____to their jobs.Thank you.

Garth's email was short,but I learned more from that____message than I ever did from a textbook.The email taught me that a few words of____can make a big difference.The rainstorm and the traffic____had made me tired and upset.But Garth's words immediately____me and put a smile back on my face.

1.A. break    B. flood    C. sink    D. crash

2.A. forced    B. refused    C. adjusted    D. gathered

3.A. order    B. pay    C. call    D. search

4.A. climate    B. scenery    C. storm    D. burden

5.A. used    B. promised    C. deserved    D. happened

6.A. practice    B. routine    C. process    D. service

7.A. to    B. through    C. over    D. for

8.A. operating    B. cycling    C. turning    D. rushing

9.A. check    B. carry    C. find    D. board

10.A. street    B. ground    C. floor    D. platform

11.A. paused    B. crossed    C. reached    D. parked

12.A. wet    B. weak    C. sick    D. hurt

13.A. ashamed    B. discouraged    C. surprised    D. puzzled

14.A. while    B. when    C. where    D. after

15.A. hardly    B. casually    C. absolutely    D. eventually

16.A. devotion    B. donation    C. connection    D. reaction

17.A. accurate    B. urgent    C. brief    D. humorous

18.A. promise    B. appreciation    C. advice    D. guidance

19.A. troubles    B. signals    C. rules    D. signs

20.A. corrected    B. supported    C. amazed    D. refreshed