题目内容：

    The other day I was shopping at a local store. And then I came upon a lady squatting (蹲) on the floor looking for a certain product on the ____shelf. She sprang up when she saw me as if to get out of my  _____. Apologetically she explained that she was a _________at a nearby store and was on her lunch break, _____to get a few needed items before her time was up.

I told her with a smile, “I am ______. Go ahead and do what you need to do.” While she ______for a  particular brand she said that sometimes customers were ______to her at the store and she really ______my kindness. I told her that I had noticed cashiers being treated rudely by some people and that those people needed to be more  ________.

It is _______for the cashier when people are glaring at them when the cashier is doing the best they know how. I explained to her that I was a retired nurse and ___what she was saying first hand. Sometimes patients, families, or doctors could be very rude or even _____. But I tried to understand why they were feeling that way and let it _______.

She thanked me for being so nice and _______. I told her, “The world would be a ________place if we all acted kindly toward each other.” She ______and with a big smile she said thank you and walked away.

It felt so good that I have helped _____someone for even a few seconds. In a brief exchange I _____her there are good and kind people in the world and may have promoted her _____in humanity. Maybe she    would think about that later in the day when someone was treating her _____.

1.A.top B.long C.bottom D.wooden

2.A.way B.sight C.room D.mind

3.A.manager B.cashier C.waitress D.shopkeeper

4.A.trying B.pretending C.learning D.remembering

5.A.on the go B.at a loss C.in no hurry D.out of patience

6.A.paid B.waited C.applied D.searched

7.A.close B.rude C.nice D.grateful

8.A.doubted B.mistook C.deserved D.appreciated

9.A.considerate B.patient C.generous D.concerned

10.A.pleasant B.stressful C.appropriate D.impossible

11.A.recalled B.minded C.understood D.questioned

12.A.mean B.helpful C.stubborn D.thoughtful

13.A.work B.go C.stay D.turn

14.A.careful B.lucky C.grateful D.friendly

15.A.larger B.quiet C.better D.practical

16.A.refused B.relaxed C.jumped D.nodded

17.A.comfort B.direct C.rescue D.serve

18.A.proved B.showed C.told D.persuaded

19.A.doubt B.understanding C.satisfaction D.faith

20.A.impatiently B.casually C.unkindly D.seriously