题目内容：

    I went out to breakfast this morning to meet a friend. It was________. But what wasn't so lovely was the lady who took our________.

She spoke in a way that was________, unhappy certainly not friendly and sort of rude. Working in hospitality（服务行业）myself, I ________it.

When it was my turn to________her and order. I thought to myself, "What can I do here to make her day, to appreciate her, to make her________?"

Surely there must be________I could sincerely compliment（称赞）her on. Then there it was, and I________immediately.

It was her________. She had the most incredibly well spoken and clear voice. It was SO good. And that was what I would________her for.

So after she took my order and gave me the same unfriendly attitude, I told her. I said:

"I hope you don' t mind me saying so, but you have the most________voice. It's so clear, well spoken and sounds so________. "

I told her how she honestly had one of those voices that would be________for voice - overs（配音）, announcements or even radio.

Her face________, she smiled（the first time I had seen her do so）, and as I left and walked away, noticed her whole attitude________

The customer behind me received a totally different kind of________, a better one. And it was all because of what I did. Something so________!

There was a time when this sort of thing would have________me, or I'd have been too shy and awkward to say such a thing. Not now. Now I________!

Why?

Because I have the________. The power to completely change someone's day by something as simple as a few kind words.

And you have this power too. We all do.

1.A.exciting B.lovely C.common D.surprising

2.A.seat B.food C.order D.menu

3.A.impatient B.careful C.shy D.proud

4.A.understood B.noticed C.considered D.ignored

5.A.see B.look at C.get close to D.look for

6.A.smile B.listen C.talk D.respond

7.A.nothing B.something C.anything D.everything

8.A.knew B.invented C.proved D.remembered

9.A.face B.figure C.voice D.attitude

10.A.thank B.praise C.blame D.trust

11.A.amazing B.amusing C.funny D.reliable

12.A.difficult B.rough C.relaxing D.professional

13.A.perfect B.clear C.known D.normal

14.A.darkened B.fell C.lit up D.went pale

15.A.worsen B.change C.adjust D.recover

16.A.payment B.service C.understanding D.option

17.A.simple B.same C.uninteresting D.difficult

18.A.excited B.moved C.embarrassed D.touched

19.A.need B.may C.might D.must

20.A.power B.confidence C.ability D.passion