题目内容：

    I went out to breakfast this morning to meet a friend. It was lovely, _______ what wasn’t so lovely was the lady who took our order.

I noticed she spoke in a way that was _______ , certainly not friendly, and kind of rude（粗鲁的）.When it came to _______ turn to order, I thought to myself, “What can I do here to make her happy, to make her _______?” Surely there must be something I can sincerely compliment（赞美）her on. Then there it was and I knew at once.

It was her _______. She had the most well spoken and clear voice. That was what I would compliment her on. So after she took my order and gave me the same unfriendly attitude(态度）, I said, “I hope you don’t _______ my saying you have the most amazing voice. It is so clear, well spoken and sounds so professional.”

Her whole face lit up. She smiled and as I turned and _______, I noticed her whole attitude change. The customer behind me received a totally _______ kind of service. A happier one, and all _______ what I did. Something so simple! Everyone has the power, the power to ________ change someone’s day by something as simple as a few kind words and being kind.

1.A.so B.but C.unless D.because

2.A.unlucky B.unfair C.unhappy D.uneasy

3.A.my B.her C.his D.their

4.A.nod B.cry C.shout D.smile

5.A.look B.suit C.voice D.smell

6.A.mind B.avoid C.enjoy D.stop

7.A.entered B.ate C.greeted D.left

8.A.unfriendly B.different C.uncomfortable D.strange

9.A.because of B.except for C.according to D.instead of

10.A.hardly B.widely C.completely D.naturally