题目内容：

阅读下面材料，在空白处填入适当的内容（不多于3个单词）或括号内单词的正确形式填空。

M：Hello, Mrs. Black. I’m from The Daily Mirror and I’m doing a report on public opinion about the city bus service. So, what do you __1.___ of the bus service?

W: The bus service? Actually, I don’t use it that often, _2.___ I have to go shopping.

M: What, er, how could the bus service ___3._____(improve)?

W: Well, they could turn up on time. I mean, you look at the time-table and you think“Oh, well. Five minutes to wait.” And it __4.___(turn) out to be an hour.

M: Do any other people in your family use the bus service?

W: My husband. He uses it more often. But fortunately a girl_5.___ works in his office often gives him a ___6._ into work. __7.___ when he does need to use it, he’s often angry at it. Once he ___8.___ (wait) up to 50 minutes at the station for a bus. So I think there should be some way of __9.____(warn) people when a bus is not going to arrive and certainly much __10._____frequent bus service.