题目内容：

阅读下面短文，从短文后各题所给的四个选项（A、B、C和D）中，选出可以填入空白处的最佳选项，并在答题卡上将该项涂黑。

If we want to make friends, let’s put ourselves out to do things for other people --- things that require time, energy, unselfishness, and thoughtfulness.

When the Duke of Windsor was the Prince of Wales, he was      to tour South America, and before he       on that tour he spent months studying Spanish so that he could make public talks in the language of the country; and the South Americans      him for it.

For years I considered it important to find out the      of my friends. How? Although I don’t have faith in astrology (占星术), I began by asking my friends whether he or she      the date of one’s birth has anything to do with      and personality. I then asked him or her to tell me the month and day of birth.        he or she said, “November 24,”for example, I kept      to myself, “November 24, November 24.”The minute my friend’s back was     , I wrote down the name and birthday and      would transfer (转写) it to a birthday book. At the beginning of each year, I had these birthday dates scheduled in my calendar pad so that they came to my       automatically. When the birthday       , there was my letter or telegram. What a big      it was! I was frequently the only person on earth who      .

If we want to make friends, let’s       people with enthusiasm. When somebody calls you on the telephone, say“Hello”in tones that suggest how      you are to have the person call. Many companies train their telephone operators to greet all callers in a tone that shows interest and       . The callers feel the company is     about them. Let’s remember that when we answer the telephone tomorrow.

Showing a genuine      in others not only wins friends for you, but may      in its customers a loyalty to your company.

1.A. planned       B. forced       C. permitted    D. scheduled

2.A. carried out   B. worked out   C. set out     D. turned out

3.A. envied       B. criticized   C. loved        D. expected

4.A. plans         B. birthdays  C. worries     D. secrets

5.A. noticed      B. believed    C. cared        D. imagined

6.A. character     B. talent      C. habits      D. beliefs

7.A. If            B. Since        C. While        D. Unless

 

8.A. counting      B. proving     C. explaining  D. repeating

9.A. hidden       B. covered     C. turned       D. examined

10.A. instead      B. later      C. again       D. still

11.A. attention    B. control     C. touch       D. support

12.A. arrived      B. appeared    C. lasted      D. passed

13.A. record       B. challenge    C. embarrassment D. surprise

14.A. expected    B. promised     C. discovered   D. remembered

15.A. praise      B. greet        C. help         D. encourage

16.A. peaceful     B. worried     C. pleased     D. nervous

17.A. surprise     B. enthusiasm C. shock       D. imagination

18.A. worried     B. curious      C. careful     D. concerned

19.A. faith       B. pride        C. interest     D.understanding

20.A. develop     B. prepare     C. involve      D. Share