题目内容：

语法填空

A guest comes up to Mrs. Dale, the Duty Manager, telling her__1.__(anger) about the Hall Porter's Department. Since there are__2.__guests present, the Duty Manager invites the guest to come to her office__3.__(talk) things over.

The guest says that the Hall Porter yesterday__4.__(promise) to get theatre tickets __5.__a show in the city. He says that today,__ 6._he went to collect the tickets there was__7._porter on duty. The porter could not find any tickets for the guest, __8.__could not find any record of the request for tickets. __9.__seems that the porter on duty today did not believe that the guest had made any request for tickets. The guest says that the tickets were promised,__ 10.__he has planned to go to the theatre that night, and that it is the hotel's job to provide the tickets.