题目内容：

根据短文内容，从短文后的选项中选出能填入空白处的最佳选项。选项中有两项为多余选项。

If you're looking for a challenging situation to practice your English, pick up the phone. Not being able to see the other person and the body language can make the chatting difficult. __1.__ Here are some tips to guide you through an average phone conversation in English.

1．Greetings

Every phone call should begin with a polite greeting such as “Hi, how've you been？” or “Nice to hear from you”. Even if you're calling a business contact for a specific purpose, it'd be rude to jump right into business.  __2.__

2．Getting to the point

There always comes the point where you want to move on from friendly chatting and get down to business. What should you do in this situation? __3._ However, if you are waiting to find out why someone called you, you can guide the conversation by saying “So what can I do for you？”

3．Interrupting without offence

Sometimes you may happen to be speaking with a very talkative person. __4.__  Keep in mind when you'd like to interrupt, and be sure to do it politely. For example, begin with “I'd like to say something here”．

4．Closing the call

This can be the trickiest part of the conversation! It may be the time to offer good wishes if it's appropriate.  _5.__ Sometimes it's easiest to just say you enjoyed speaking to the other person. Also remember cleverly saying the word well at the beginning of a sentence can indicate you're ready to end the conversation.

A．Use the phrase “I'm just calling to...” to change to the topic at hand.

B．Additionally, you may want to confirm any plans you've made.

C．You should make a little small talk at the beginning.

D．You'd better greet him or her in a friendly way.

E．So it may be difficult to get a word in.

F．Practice English through phone calls.

G．Never fear, though!