题目内容：

阅读下面的短文，从短文后各题所给的四个选项（A、B、C和D）中，选出可以填入空白处的最佳选项，并在答题卡上将该项涂黑。

It was unusually quiet in the emergency room on December 25. I was the nurse on duty that day. I didn’t think there would be any ________, sighing about having to work on Christmas. Just then five bodies ________ at my desk, a pale woman and four children.

“Are you all ________?” I asked.

“Yes,” she said weakly and lowered her head.

But when it came to ________ of their problems, things got a little strange. Two of the children had headaches, two children had earaches, ________ only one could tell me which ear was affected. The ________ complained of a cough but seemed to produce it.

I didn’t say anything but ________ that it might be a little while ________ a doctor could see her. She responded, “________ your time,” and then added, “It’s warm in here.”

Then, I checked their registration form out of curiosity. No address—they were ________. The waiting room was warm.

I went back to the nurse station and mentioned we had a homeless ________ in the waiting room. The nurses, complaining of ________ on Christmas, turned to sympathy for a family just trying to get ________ on Christmas. The team went into action, much as we do when there’s a ________ emergency. But this was a Christmas emergency.

We were all ________ a free meal on Christmas Day, so we took back that meal and prepared a big dinner for our ________. We needed presents. We ________ from different departments candies, fruits and other things ________ that could be presents. As seriously as we met the ________ needs of the patients, our team worked to meet the needs of a family who just wanted to be warm on Christmas.

Later, as the family walked to the door to ________, the mother came running back, gave me a hug and whispered, “Thanks for being our angels today.”

1.A. customersB. patientsC. workersD. tourists

2.A. showed upB. took inC. came outD. looked on

3.A. eagerB. hungryC. sickD. warm

4.A. descriptionsB. commentsC. instructionsD. results

5.A. soB. forC. thusD. but

6.A. motherB. childrenC. nursesD. doctor

7.A. answeredB. imaginedC. explainedD. analyzed

8.A. afterB. sinceC. beforeD. when

9.A. MakeB. TakeC. CareD. Spend

10.A. lonelyB. greedyC. cleverD. homeless

11.A. familyB. holidayC. womanD. Christmas

12.A. operatingB. interruptingC. managingD. working

13.A. presentB. warmC. reliefD. comfort

14.A. beneficialB. friendlyC. medicalD. different

15.A. rewardedB. offeredC. allowedD. ordered

16.A. neighborsB. relationsC. brothersD. guests

17.A. borrowedB. receivedC. collectedD. bought

18.A. expensiveB. fantasticC. generousD. available

19.A. permanentB. physicalC. endlessD. ridiculous

20.A. leaveB. travelC. restD. relax