题目内容：

How to make a successful apology. Have you done something that you feel bad about? Is there a person who you have treated badly? Do you need to say “I’m sorry” to someone? Here are five things you can do to have a successful apology.

● Make your apology real. 1.People can tell if you take responsibility for what you did or if you are lying.

● Do not make excuses. 2.It is saying that you were wrong to do it.

● 3. An apology should show that you have learned from what you did. Show that you mean what you say.

● Make it clear that you are apologizing. Just saying “I’m sorry” is not enough. Talk about what you did and then say that you feel bad about doing it. 4.

● Be prepared for the unexpected. Be prepared for it to take some time for your apology to be accepted. This may be a long moment, a few minutes, or even days or weeks. The person may stay angry with you. 5.

A. Be patient and hopeful.

B. Make a promise to change.

C. Choose the right time to apologize.

D. An apology will be better accepted if it is sincere.

E. An apology is not explaining why you did something.

F. You can give your apology to the other person as a letter.

G. It is important that the person knows you are apologizing.