题目内容：

 

       I was in the queue for the supermarket checkout （付款台） earlier today．All of the checkouts were    1, and the woman behind me was not happy! Every word that came from her mouth was a （n）    2! She wasn’t happy with the number of checkouts      3; she wasn’t happy with the amount of shopping some people had in their baskets; she wasn’t happy because this supermarket didn’t have a stand where she    4scan her own shopping．

       I listened to her    5looking around as I loaded my stuff onto the conveyor belt （传送带）．I didn’t want   6to do with that kind of attitude, and if ever I’d felt like letting someone go    7of me, it wouldn’t be such a woman!

       But then I   8back．Standing beside the woman was a five-year-old girl,    9her granddaughter．The girl’s part of the shopping  10of some comic books．

       I couldn’t   11it．I pushed my shopping back to the end of the conveyor belt,     12a space．“After you,” I said to the woman and the girl, and   13them to a big  14．The woman was delighted, and even   15to complain ---- until she was walking away．

       So,   16bother having helped? It was because that little girl was probably taking in her granny’s complaint like a sponge （海绵）．She was learning how to    17situations like that by listening to her granny．I’d seen that I could interrupt that complaining, and put a smile and some   18into the middle of it．

       We can all complain; we can all react   19, but it doesn’t have to be like that．And, even if only for a few    20, I wanted to leave that little soul with just a glimpse of another way．

1.A．busy                      B．big                     C．free                   D．empty

2.A．quarrel                    B．argument           C．praise               D．complaint

3.A．opened                   B．closed               C．left                  D．hired

4.A．would                    B．need                 C．could                D．must

5.A．beyond                  B．without            C．with                 D．by

6.A．something             B．nothing             C．everything        D．anything

7.A．ahead                     B．behind               C．beside               D．back

8.A．went                     B．glanced             C．focused             D．jumped

9.A．merely                   B．surely               C．possibly           D．luckily

10.A．contained             B．included            C．consisted          D．made

11.A．think                   B．help                 C．believe             D．forget

12.A．taking                 B．leaving             C．bringing             D．occupying

13.A．returned               B．pleased             C．treated             D．served

14.A．smile                  B．meal               C．joke                 D．room

15.A．thanked               B．paid                 C．checked           D．forgot

16.A．how                   B．what                 C．why               D．who

17.A．face with             B．put with            C．deal with          D．do with

18.A．truth                   B．kindness          C．courage            D．money

19.A．actively               B．correctly           C．negatively         D．patiently

20.A．hours                 B．chances            C．years               D．seconds