题目内容：

    About 10 years ago I was having my annual party and my niece came to see me. As she _______  around the room, she noted that my employees seemed happy. Then, I asked her how she thought I did that. “I'm sure you treat them _______” she replied. “That's half of it.” I said. “Do you know _______ the other half is?”

She didn't have the answer. So what's the answer? I _______the unhappy people. People laugh at this point. I wish I were _______. I'm not. I have learned that as a manager you cannot make everyone happy. Good _______  requires training, communicating and patience.

Don't _______ me wrong. This doesn't happen a lot. There's no joy in the _______ of firing someone. And it's not always the employee's _______— there are many bad bosses out there. And not all employees __________ your company. I don't have a Ph.D., an MBA, or even an economics degree.What I do have is a __________ company. Now I know some people argue that a business is __________  making money, and not everyone has to be happy. When you __________ a company, you have the right to __________ yourself with the people you choose.

I have a good day today. Not __________ I've got a big order or great __________ reports. I have wonderful people working for me. They care. They are committed (尽心尽力的). __________, they understand the whole customer-­staff-­company triangle, where all of the aspects __________ each other. When you have the right people, business is much __________. I know because I have __________ it.

1.A.showed B.looked C.turned D.came

2.A.nicely B.firmly C.strictly D.seriously

3.A.which B.that C.what D.who

4.A.trick B.hire C.dislike D.fire

5.A.crying B.joking C.cheating D.regretting

6.A.assessment B.agreement C.management D.employment

7.A.bring B.think C.treat D.get

8.A.way B.chance C.act D.form

9.A.decision B.failure C.fortune D.fault

10.A.fit B.believe C.choose D.understand

11.A.funny B.busy C.happy D.large

12.A.with B.beyond C.into D.about

13.A.leave B.join C.own D.share

14.A.relax B.help C.amaze D.surround

15.A.until B.because C.after D.that

16.A.physical B.medical C.political D.financial

17.A.Besides B.However C.Otherwise D.Therefore

18.A.support B.fight C.hold D.hurt

19.A.busier B.easier C.safer D.higher

20.A.made B.forgotten C.got D.put