题目内容：

I received a letter from a woman who lives in New York. She _______ that her 22-year-old electrician son went to Manhattan a few days after the September 11. 2001 terrorist attack. He wanted to _______ his services, but discovered that his _______ were not needed.

Joe may have _______ in a way he never expected. ON the train home, he sat across from a tired firefighter_______ with what appeared to be _______ and debris(碎片). Though he could see bits of rock in the man’s_______ and noticed that his hands were bloody, what_______the young man most was the look in the firefighter’s eyes. They appeared lifeless and _______.

Then the man began to talk and Joe listened. He talked about finding a shoe with a ________ inside, Joe listened. He talked about ________ debris from a face, then discovering this person’s body was gone. Joe listened. And as he listened, he didn’t ________ with disgust. He didn’t judge. He didn’t interrupt. He ________listened.

He listened as the firefighter talked about shoes… there were so many shoes, he said. Everywhere…shoes.

Through it all Joe ________ held the man’s attention and listened, which is exactly what the rescue worker ________ at that moment. And because he listened, the man ________ to speak. He talked his ________ out as much as possible. And Joe helped him carry his unbelievably heavy burden. That day Joe didn’t give blood, nor did he use his ________ skills to help . But he did one of the most ________ things a human can do for another .He gave a disheartened man his whole ________ , and thereby immeasurably assisted in the work of setting the world right.

1.A. believed    B. imagined    C. announced    D. mentioned

2.A. appoint    B. treasure    C. volunteer    D. check

3.A. skills    B. messages    C. presents    D. programs

4.A. suffered    B. helped    C. struggled    D. competed

5.A. hidden    B. covered    C. lost    D. broken

6.A. dirt    B. snow    C. leaves    D. boards

7.A. home    B. hair    C. eyes    D. pockets

8.A. inspired    B. improved    C. frightened    D. shocked

9.A. dark    B. sharp    C. dull    D. greedy

10.A. card    B. gun    C. stone    D. foot

11.A. knocking    B. delivering    C. cleaning    D. carrying

12.A. react    B. blame    C. complete    D. sit

13.A. . often    B. just    C. also    D. even

14.A. quietly    B. sadly    C. madly    D. secretly

15.A. changed    B. found    C. needed    D. understood

16.A. dared    B. stopped    C. failed    D. continued

17.A. danger    B. harm    C. pain    D. death

18.A. chemical    B. rare    C. specific    D. professional

19.A. popular    B. important    C. serious    D. difficult

20.A. attention    B. opinion    C. voice    D. excuse