题目内容：

It was already half past seven and I was running late again for the dinner appointment with my wife, Eleanor. We had____to meet at the restaurant at seven o'clock. I felt a little uneasy, but to my____，I had a good excuse: A business meeting had____and I'd wasted no time getting to the dinner.

When I arrived at the____，1 apologized and told Eleanor I didn't mean to be late. She screamed, "You never mean to." Well, I____tell she was angry. "I'm sorry but it was not____," I said. Then I told her about the business meeting____, my explanation seemed to make things worse, which started to drive____mad as well.

Several weeks later, when I____the situation to my friend Ken Hardy, he smiled, "You____a classic mistake. You're stuck____your own way of thinking. You didn't____to be late. But that's not the point. What is____in your communication is how your lateness affected Eleanor." He pointed out that I focused on the intention____Eleanor focused on the result. Thus,____of us felt misunderstood and crazy.

Thinking more about Ken's words, I____recognized the root cause of such disagreement. It's the result of the action that really____I should have started the conversation by expressing____my actions affected Eleanor and____the discussions about my intention for later, much later and even never.

Later on, after talking to Eleanor and really____her experience of the results

of my lateness, I've managed to be on time a lot more frequently.

1.A. Started    B. Agreed    C. Continued    D. Managed

2.A. Relief    B. Surprise    C. Regret    D. Sorrow

3.A. broken out    B. closed down    C. faded away    D. run over

4.A. House    B. Room    C. Restaurant    D. Supermarket

5.A. Could    B. Must    C. Will    D. might

6.A. Movable    B. Comfortable    C. Acceptable    D. Avoidable

7.A. However    B. Therefore    C. Moreover    D. Otherwise

8.A. Her    B. Him    C. me    D. them

9.A. spread    B. wrote    C. translated    D. described

10.A. knew    B. made    C. found    D. took

11.A. In    B. beyond    C. For    D. against

12.A. Need    B. Prove    C. Pretend    D. Intend

13.A. Funny    B. Important    C. Possible    D. Simple

14.A. While    B. After    C. Until    D. unless

15.A. All    B. None    C. Both    D. Neither

16.A. Usually    B. Merely    C. Hardly    D. gradually

17.A. Inspires    B. Matters    C. Improves    D. challenges

18.A. How    B. Why    C. When    D. what

19.A. Compared    B. Reported    C. Finished    D. saved

20.A. Showing    B. Satisfying    C. understanding    D. destroying