题目内容：

听下面一段独白，回答以下小题。

1.When was the sweater bought?

A.On September 25th. B.On October 12th. C.On October 25th.

2.What is the speaker’s problem with the sweater?

A.It became out of shape. B.It was the wrong size. C.It was washed in a wrong way.

3.What does the speaker mainly complain about?

A.The price. B.The service. C.The quality.

4.Who is the speaker probably speaking to?

A.A manager. B.A shop assistant. C.A member of the helpline staff.