题目内容：

I was about to get on a plane after a trip. To be honest, the trip was very disappointing and _______. What’s worse, I had a middle seat in Zone 5, where they _______the baggage because there wasn’t much room in the overhead shelves.

I had to ask the flight attendant(机乘人员) if I could _______my seat. Trying to be _______she asked if I was willing to sit in an exit row. “Yes, sure!” eagerly responded, full of _______. But a moment later, she told me that row might not be available. I could _______accept the reality.

All at once I heard her _______two seats in the exit row to a young couple next to me. I was filled with _______that I was ready to get up and _______with her. I wondered how she could __________me and then go to help others. I was about to shout at her, __________my good sense won. For that short moment, I tried to __________myself. “If you are impatient, you make a fool of yourself.” Then though I was still annoyed, I managed to __________.

With about 5 minutes to board, when I was worried about how I should keep my baggage, the attendant handed a new __________to me. “Is this for the __________seat?”I asked. “No, it isn’t,”she responded. “Once in a while I’m able to do this and I’m glad it has __________this time.” I looked down—business class, Seat 2F—no charge! I was very __________for that and I felt relieved (释然的) that I had __________my anger. I do know even if I had shouted at the attendant, she would still try hard to help me, because she seemed very __________. Now I realize that it is always important to show __________and understanding for others in life.

1.A. interesting    B. exciting    C. exhausting    D. terrifying

2.A. kept    B. forgot    C. shared    D. limited

3.A. find    B. discount    C. take    D. change

4.A. normal    B. helpful    C. busy    D. careful

5.A. hope    B. courage    C. honor    D. pride

6.A. still    B. only    C. never    D. ever

7.A. offer    B. book    C. place    D. add

8.A. terror    B. anger    C. fear    D. stress

9.A. compare    B. leave    C. argue    D. agree

10.A. refuse    B. ban    C. hurt    D. confuse

11.A. while    B. but    C. as    D. so

12.A. appreciate    B. trust    C. comfort    D. measure

13.A. break down    B. fall down    C. turn down    D. calm down

14.A. ticket    B. baggage    C. seat    D. note

15.A. discovered    B. mentioned    C. handled    D. survived

16.A. benefited    B. appeared    C. arranged    D. worked

17.A. peaceful    B. thankful    C. doubtful    D. regretful

18.A. controlled    B. started    C. believed    D. persuaded

19.A. attractive    B. responsible    C. optional    D. impressive

20.A. ambition    B. support    C. respect    D. space