题目内容：

It’s reported that a male waiter recently poured boiling water over a female customer at a hot pot restaurant after the woman was caught complaining about the waiter’s bad service online. 1.

The female victim, surnamed Lin, reportedly got into an argument with the waiter, surnamed Zhu, when Zhu refused her repeated request for additional soup for her pot. Lin was rushed to hospital and was diagnosed with severe bums on up to 40% of her body. 2.

Many netizens criticized the waiter for being too impulsive and ignoring the possible consequences, but some also accused Lin of being too picky. Meanwhile, some came up with a question worthy of discussion: 3.

Many tragedies are caused by arguments and if the victim can control his or her anger and try to reach a compromise, the tragedies could possibly be avoided. Sometimes so-called “cowardliness” can be a form of self-protection, especially when you are faced with strangers and you know little about their personalities.

4. When they calm down afterwards, they would regret their “ridiculous” behavior and have to pay the price for the consequences.

In May, a male driver in the southwestern city of Chengdu was captured on film intercepting a woman’s car and dragging her out of her seat, throwing her on the ground, before cruelly kicking her several times on the head, simply because the woman suddenly changed lanes in front of his car.

5. Forgive others’ mistakes and avoid fueling others’ anger. Accordingly, you may be less likely to suffer from unexpected troubles.

A. Will the situation be out of control because of your anger?

B. Intolerance has contributed to lots of violent incidents.

C. How to keep ourselves safe when we argue with others?

D. The waiter has been arrested for further investigation and trial.

E. This incident caused an outcry among netizens and opinion leaders.

F. But it is difficult to control our anger when we have conflict with others.

G. So next time you deal with conflict, it is. mere advisable to control your temper and say “sorry” with a smile.