题目内容：

Destination Travels

78 Soho St,

New York, NY

Dear Ms Pierce,

Thank you for trusting Destination Travels for your honeymoon plans. This letter includes all the information regarding the flights and accommodation arrangements we have already agreed on.

Date	Flight No.	Place/Time Depart	Place/Time Arrive
August 6	UA 674	New York, JFK 6:30 AM	Puerto Rico Int. Airport 9:00AM
August 15	UA 673	Puerto Rico Int. Airport 1:00 PM	New York, JFK 3:30 PM

 

 

On arriving at Puerto Rico Int, Airport, a representative of The Caribbean Hotels &Resorts will be waiting for you in order to transfer you to the hotel. The transfer to and from the airport is offered by the hotel as part of your honeymoon package. The reservation has been made for a nine-night stay under your future husband’s last name. The price of the newlyweds’ suite includes breakfast and one more meal at the hotel restaurant, You can also use all of the hotel facilities—pool, gym, sauna, etc. for free as part of your honeymoon package. In addition, you can take scuba diving or snorkeling classes with the hotels trained staff at a reduced price—40% off.

Thank you for choosing Destination Travels. We guarantee your honeymoon with us will be an unforgettable experience. To aid us in improving our service, please visit our website at www. destinationtravels.com and complete the questionnaire.

Destination Travels wish you all the best.

Sincerely.

Rebecca Simms

Customer Service Manager

Destination Travels

1.After arriving at Puerto Rico Int, Airport, the couple can get directions from ________.

A. a Destination Travels Manager’

B. an official of New York City Hall

C. a tourist information desk

D. a hotel worker

2.What service is offered by the hotel at no extra cost to the newlywed couple?

A. The snorkeling classes.

B. The airport express service.

C. A one-night stay.

D. The air tickets.

3.What does the customer service manager ask Ms Pierce to do?

A. Call the service department.

B. Complete the order form.

C. Scan the website to find information.

D. Fill out the customer satisfaction survey.