题目内容：

 

hear  how successfully place  hurt before  them because  natural  life

Deal with conflict

Losing friends is about as easy as making friends if you don’t know how to deal with anger and conflict .Conflict is part if everyone’s _1.___. It will show up at school, at work and at home .It’s Ok to feel angry, annoyed or sad. These feelings are __2.__,but different people deal with _3._____in different ways .Some people shout, call people names ,or even hit the person who has __4.___them .Others do their best to keep away from disagreements but very few deal with conflict __5.____.

Dealing with conflict is a step by step progress. __6.____you start discussing the problem ,calm down ,count to 10 and imagine a relaxing __7._____.Then ,say what is really bothering you ,but watch how you express yourself .Don’t complain. Share _8.__you feel by using “I “ For example ,don’t say “You are always ordering me to do this or to do that ,”but “I feel sad__9._you don’t pay attention to what I think .

You want people to _10.____your opinion so make sure you practice what you want to say .Listen carefully to the other person and accept that he or she might see the problem in a different way .Be open minded and willing to say sorry.