题目内容：

Finally, I got a part – time job working at the local coffee shop. I had figured that the job would be easy. However, the actual situation was not what I had expected. The customers were hard to please. There was always too much sugar, too little ice, or not enough skimmed milk. However, I kept at it.

One rainy day, Hank, one of my regular customers, came in looking sad and defeated. I asked what the problem was sand if we could help, but Hank wouldn’t tell me any details. He just said he felt like going to bed, pulling the sheets up over his head, and staying there for a few years. I knew exactly how he felt.

Before he left, I handed him a bag of his favorite type of doughnuts along with his iced coffee. He looked at me skeptically because he hadn’t ordered anything else except iced coffee.

“It’s on me,” I told him. “Have a nice day.”

He smiled and thanked me before turning around and heading back out into the rain.

The next day was a horrible one. The rain kept pouring down and I spent my afternoon hanging out the window, handing people their orders. What’s worse, no one felt like tipping that day.

However, around 7:00 pm, Hank drove up to the window. Instead of ordering anything, he handed me a single pink rose and a little note. He said that few people take the time to care about others nowadays and he was glad there we still people like me in the world. I was speechless and very touched; I hadn’t thought that I had done anything incredible.

The note read:

Christine,

Thanks for being so sweet, kind and thoughtful yesterday. I was sincerely touched by you. It is so nice to meet someone that’s nice, warm, sensitive and unselfish. Please don’t change your ways because I truly believe that you will excel. Have a great day!

Hank

Later, I did come across more complaining customers. But anytime I felt sad or just sick of coffee, I thought of Hank and his kindness. Then I would smile, hold my head up high, clear my throat and ask politely, “How can I help you?”

1.How did the author feel after he began to work at the coffee shop?

    A．Excited.         B．Confused.        C．Disappointed.    D．Satisfied.

2.What happened to the regular customer of the author?

    A．He was very sick and had to stay in bed for some days.

    B．He was not satisfied with the coffee served to him.

    C．He was anxious to stay at home for a long time.

    D．He was not feeling himself for some reasons.

3.．What does the underlined word “skeptically” probably mean in the passage?

    A．questioningly    B．hopefully        C．anxiously        D．excitedly

4.．It was Hank who helped the author realize the importance of        .

    A．patience in one’s work              B．being kind to regular customers

    C．taking time to care about others     D．sticking to one’s own career

5.What is the best title of the passage?

    A．A Warm – hearted Man                B．Coffee Shop Kindness

    C．My Part – time Job                  D．A Horrible Raining Day