题目内容：

阅读下面短文，根据所读内容在表格中的空白处填入恰当的单词。

    A conflict at work is common. If you can avoid  conflict, it means you will win what you want regardless of what the other person wants. Since the potential issue has not been removed, it will simply reappear later. Here are the necessary steps to effectively get rid of conflicts at work.

    ★Be aware of the fact that some conflicts are unavoidable at work. On numerous occasions, conflict and disagreement are likely to happen. But when a conflict happens it's not the end of the world. On the contrary, it can be the beginning of an interesting learning process. Conflicts mean that people care enough to disagree strongly. The trick is not to allow the conflict to go on forever.

    ★ Deal with conflicts sooner rather than later. Solve a conflict when it starts, as it only gets worse with time going by. Conflicts at work arise not from something that was said, but from something that wasn't said! Everyone's waiting for the other to admit he's wrong and gets more unpleasant after the conflict has lasted a while. It's essential to interrupt the "waiting game" before it gets to that point.

    ★ Ask nicely. If somebody has done something that made you angry, or if you don't understand their viewpoint or actions, simply asking nicely about it can make a world of difference.  Never assume that people do what they do to annoy or hurt you. Sometimes there's a good reason why that person does what he or she does, and a potential conflict disappear right there. Do remember to make an inquiry, not an accusation of any sort.

    ★ Appreciate. Praise the other part in the conflict. Tell them why it's worth it to you to solve the conflict. This can be difficult as few people find it easy to praise and appreciate a person they disagree strongly with, but it's a great way to move forward.

 

 

Topic	How to 1.______ conflicts at work
Reason	Conflicts won't 2._____ if not dealt with
3.____ on handling conflicts	● Don't be afraid of conflicts which cart happen in many4. ______     and try to resolve a conflict soon or it will get 5.______ ●Interrupt the "waiting game" and try to admit your 6.______ actively. ● Don’t imagine people do something to make you 7. ______ on purpose. ● Remember not to 8. ______ others, but ask them nicely about   what they do, which may make a difference. ● Try to appreciate the other part in the conflict although it is   9. ______ to do so.
10.	If you learn to do with conflicts, you'll work in joy.