题目内容：

 

四、阅读理解（共20小题；每小题1.5分，满分30分）

阅读下列短文，然后从49－68各题所给的四个选项A、B、C和D中，选出最佳选项，并标在试卷的相应位置。

 Everyone should learn to apologize. Apology languages do work. Have you ever tried to make an apology, only to be refused? It may be that you were offering partial apology in a “language” that was foreign to your listener. The five languages of apology include:

Apology Language 1: “I am sorry.”

List the hurtful effects of your action. NOT “I am sorry if…”, but “I am sorry that…”. You might ask if they want to add any points that you have not recognized.

Apology Language 2: “I was wrong.”

Name your mistake and accept your fault. Note that it is easier to say “You are right. ” than “ I am wrong.”, but the latter carries more weight.

Apology Language 3: “What can I do to make it right?”

How are you now? How shall I make amends for my mistake? How can I RESTORE YOUR CONFIDENCE that I love you even though I was so hurtful to you?

Apology Language 4: “I will try not to do that again.”

Engage in problem-solving. Do not make excuses for yourself such as: “Well, my day has just been so …” Instead, offer what you will change to prevent yourself putting them in the same bad situation again.

Apology Language 5: “Will you please forgive me?”

Be patient in seeking forgiveness. They may need some time or greater clarification of your input from Apology Languages 1-4.

Finally, your apology may not be accepted, but at least you know that you have been faithful in offering a sincere olive branch of peace.

49. According to the 1st paragraph, your apology may be refused mainly because ________.

     A. your apology is not made loudly enough

     B. your apology is not expressed well enough

C. your listeners can’t hear what you said clearly

     D. your listeners can’t understand your language well

50. According to the author, which of the following expressions would be the LEAST acceptable while making an apology?

         A. I am wrong.                                                        B. I am sorry that I hurt you.

         C. I will try not to do that again.                        D. Well, my day has just been so upsetting.

51. What does the underlined phrase “make amends” (Paragraph 4) refer to?

A. make improvement                                         B. make mistakes

C. make up for wrongdoing                                 D. make up a conversation

52. What is the BEST title of the passage?

A. Tips for effective apologies                     B. Ways of refusing apologies

C. List of apology expressions                 D. Importance of apology languages