题目内容：

Everyone can experience anger sometimes, but not everyone can control it properly. To some people, controlling anger seems like the hardest thing in the world to do.

When it comes to anger control, there are lots of tools and things that you can do. The first technique you can use is to recognize stress when it occurs. This is extremely important as you need to understand what causes this pressure and attempt to reduce this stress before it transforms quickly into anger.

Developing empathy (移情) is another anger control skill you can learn. You can teach yourself how to reduce or eliminate (消除)anger completely by seeing things from other people’s perspective.

You need to learn how to respond to situations rather than react. Think about your response and calmly approach this rather than reacting suddenly when stress and pressure are triggered.

When you experience unwanted feelings, control these by talking to yourself in your own mind and enable yourself to deal with those feelings effectively before acting on them. By talking it over in your own head you can work out how you will best deal with the situation instead of acting on impulse (冲动), which can be destructive.

Anger control can also be achieved with the skill of being able to communicate with others with honesty. You can effectively train yourself to respond to situations without getting annoyed about things.

These feelings can quite regularly be set off by a difference in what we expect and what actually get in life. Often if things do not go our way or we feel we have been harshly treated, we will find it hard to control our anger. If you adjust your expectations, then you should be able to handle difficult situations and cope with them much better.

Finally it is vitally important to step back and think about things that are happening rather than acting too quickly. It can sometimes be very hard not to wade in (介入)and start acting before thinking about things first.

Therefore, it is important to remember that everyone has the capacity to lose their temper and controlling it is the real challenge.

How can you control anger?
Problem	Anger is a normal feeling in people’s lives, yet not all can deal with it in the 1._______ way. Some people find anger control hard.
Anger control 2.__________.	◆Acknowledge your stress, face it bravely, discover the cause and try to 3.________before it develops into anger.
◆Think about things from other people’s perspective and take 4._______       of the power of empathy. ◆Respond calmly to situations rather than 5._________ ◆Talking will help you to get rid of unwanted feelings and avoid destructive   6.__________.
◆Avoid annoyed feelings by 7.__________other honestly.
◆Make 8.________to your expectations in difficult situations. ◆Think 9.__________you act.
Conclusion	Though it is a human ability to be angry, it is a challenge to bring it 10.__________