题目内容：

Bob was a life insurance salesman. Try   he might, he was still unable to get a couple to sign up for a policy. “I certainly don’t want to frighten you into a     ” he announced, standing up to     . How     he be successful in his post?

  People can be     by many different means. Fear is the common one.     many people find that other kinds of motivation are usually      effective in getting more out of those with whom we live and work.

  A twelve-year-old girl took her younger brother, who     from a mental disability, Christmas shopping. As they went into a department store, the     accidentally hit a display, knocking shoes in every     . at that     an angry clerk grabbed the boy by the arm and    , “Pick them up.”

  “No,” the boy screamed in defiance(反抗).

  “Pick them up,” the clerk      .

  “No,” the boy shouted back.

  His older sister began picking up the       . Then the boy started to     . Before long, the boy, his sister and the clerk were      together to put the shoes       in order.

  When they finished, the girl taught the clerk a(n)      lesson with these words: “You have to encourage my brother to do it in action.”

  If you live or work with other people, you may benefit from the older sister’s advice. If you want people to respond to you, try encouraging them in action. People prefer      . When you fill people with what they want, you’re      to get what you want out of them.

1.A. however     B. since       C. as          D. in spite of 

2.A. trouble       B. sale       C. bargain     D. decision

3.A. defend    B. fight          C. leave         D. argue

4.A. could        B. will           C. shall       D. may 

5.A. motivated   B. moved         C. disappointed D. troubled

6.A. Thus     B. But          C. Plus    D. Since

7.A. less        B. more          C. half          D. just

8.A. arose        B. contributed     C. benefited D. suffered

9.A. boy       B. girl           C. clerk      D. salesman

10.A. section   B. direction       C. shelf     D. course

11.A. occasion    B. stage           C. situation    D. point 

12.A. demanded   B. conflicted       C. reminded     D. arranged

13.A. expected    B. commented     C. shouted       D. acquired

14.A. shoes    B. books       C. toys     D. bottles

15.A. cry       B. help           C. complain D. worry

16.A. walking     B. organizing      C. working     D. assisting 

17.A. back        B. up          C. before     D. on

18.A. thoughtful   B. instant       C. cautious      D. complex 

19.A. gift      B. stick        C. honey      D. tears 

20.A. positive     B. likely        C. confident    D. probable